Contact Us

Australia

Unit 7, 370 Nudgee Road
Hendra, 4011, QLD

Tel:+61 (0) 7 3216 5524
Fax: +61 (0) 7 3865 1713

Email: sales@ptiaustralasia.com
Support: support@ptiaustralasia.com

New Zealand

Tel: +64 99742053
Sales: sale@ptisecurity.co.nz
Support: support@ptisecurity.co.nz

Servicing South East Asia

9A Lok Yang Way
Singapore 628986
+65 6862 9365
asiasales@ptiaustralasia.com

Technical Support Subscription

To better serve our valued customers PTI has implemented a support program for customers having issues with any PTI or Digitech branded products. Please email support@ptiaustralasia.com or call our support hotline +61 (0) 7 3216 5524. Please note that immediate technical support will only be provided to customers with a current support subscription. Contact a Support Representative for more information on our range of services.

Product Returns

For product returns or warranty exchanges, a Return Material Authorization (RMA) must be obtained before shipping any product back to PTI. Check out our Product Return Policy and visit our online RMA portal at rma.ptisecurity.com.