Packages

Level 1 Package – Full Support package.

This Package is designed to cover the more complex facilities which utilise some or all of the below items.
  • Falcon Controller and Software
  • Lighting Controls
  • Keypads using Extended Door Controls
  • Telephone / Fax / Email Support. (7:00 am to 5:00pm Queensland Time)
  • Priority Dispatch of Service Technicians. Subject to installers availability
  • Remote Dial in (Software Not included).
  • Falcon Controller updates.
  • Falcon Software Updates.
  • Graphics Amendments.
  • Yearly PTI System Health Check.

Level 2 Package – Mid Level package.

This Package is designed to cover a standard facility which utilise some or all of the below items.
  • Door Alarms, inc. Multiplexers
  • More than 4 Keypads
  • Graphics Software
  • Telephone / Fax / Email Support. (7:00 am to 5:00pm Queensland Time)
  • Priority Dispatch of Service Technicians. Subject to installers availability
  • Remote Dial in (Software Not included).
  • Falcon Controller updates.
  • Falcon Software Updates.
  • Graphics Amendments.
  • Yearly PTI System Health Check.

Level 3 Package – Low level Package

This Package is designed to cover a Basic facility which utilise some or all of the below items.
  • Falcon Controller
  • Falcon Software
  • Up to 4 Keypads
  • Telephone / Fax / Email Support. (7:00 am to 5:00pm Queensland Time)
  • Priority Dispatch of Service Technicians. Subject to installers availability
  • Remote Dial in (Software Not included).
  • Falcon Controller updates.
  • Falcon Software Updates.

No Support
Package

$150 per 3 as per signed quote.
Any on site visits will be charged by the hour.

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