-
Full Support packageLevel 1This Package is designed to cover the more complex facilities which utilise some or all of the below items.
- Falcon Controller and Software
- Lighting Controls
- Keypads using Extended Door Controls
- Telephone / Fax / Email Support. (7:00 am to 5:00pm Queensland Time)
- Priority Dispatch of Service Technicians. Subject to installers availability
- Remote Dial-in (Software Not included).
- Falcon Controller updates.
- Falcon-Software Updates.
- Graphics Amendments.
- Yearly PTI System Health Check.
-
Mid Level packageLevel 2This Package is designed to cover a standard facility which utilise some or all of the below items.
- Door Alarms, inc. Multiplexers
- More than 4 Keypads
- Graphics Software
- Telephone / Fax / Email Support. (7:00 am to 5:00pm Queensland Time)
- Priority Dispatch of Service Technicians. Subject to installers availability
- Remote Dial in (Software Not included).
- Falcon Controller updates.
- Falcon Software Updates.
- Graphics Amendments.
- Yearly PTI System Health Check.
-
Low level PackageLevel 3This Package is designed to cover a Basic facility which utilise some or all of the below items.
- Falcon Controller
- Falcon Software
- Up to 4 Keypads
- Telephone / Fax / Email Support. (7:00 am to 5:00pm Queensland Time)
- Priority Dispatch of Service Technicians. Subject to installers availability
- Remote Dial in (Software Not included).
- Falcon Controller updates.
- Falcon Software Updates.
-
No SupportLevel 4
-
$150 per 3 as per signed quote.
-
Any on-site visits will be charged by the hour.
-