Unit 7, 370 Nudgee Road
Hendra, 4011, QLD

Tel:+61 (0) 7 3216 5524
Fax: +61 (0) 7 3865 1713


New Zealand

Tel: +64 99742053

South East Asia

9A Lok Yang Way
Singapore 628986
+65 6862 9365

Technical Support Subscription

To better serve our valued customers we have implemented a support program for customers having issues with any PTI or Digitech branded products. Please email or call our support hotline +61 (0) 7 3216 5524. Please note that immediate technical support will only be provided to customers with a current support subscription. Contact a Support Representative for more information on our range of services.

Product Returns

For product returns or warranty exchanges, a Return Material Authorization (RMA) must be obtained before returning any product. Check out our Product Return Policy and visit our online RMA portal at